Canva is an excellent, free, design tool that can save you time and money. It makes sense to use this instead of paying for expensive designers. This resource comes in PPT form and a pdf. The PPT is 27 slides. This training PowerPoint and PDF is a basic step by step guide to get you started. A Facebook post is created for the purposes of an example, however, the skills learnt can be applied to other promotional documents such as Covers, brochures, posters, instagram posts, twitter posts, etc. You can use Canva to market your store, and / or use it as a class lesson. Students / learners can create posters, design promotional material on a topic of your choice, etc. Topics covered in Step by Step, graphic format: Signing up and Logging on to Canva Creating a Social Media Post Layout Choices Using the Objects Toolbar Inserting and Changing Text Moving and Rotating Text Placeholders Finishing off with Frames Sharing your Design Also available: https://www.tes.com/teaching-resource/canva-how-to-create-a-logo-with-a-transparent-background-11767063 Communications, Workplace, ESOL and Computing Resources

This is a 25 slide engaging powerpoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. It is provided with a warm up group excercise and a lesson plan. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a PP presentation that covers cause and effect and the use of a fishbone diagram to establish the root cause of a workplace issue or problem. The PP is interactive and has tasks for learners to complete. I have used this with many different organisation types and sizes and it is always very well received. It is an extremely effective tool for project planning for the workplace or classroom. The PP is editable in case changes are needed to suit your audience. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships. I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally. A worksheet is included for participants to gain insights into the different quadrants and where they fit within these. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This is a 20 slide professional presentation that also contains word templates for learners to work on as part of the training presentation. The presentation includes step by step processes and you-tube examples. There is also a teachers document that contains extra information relating to the slides. Learning Objectives: You will learn how to Brainstorm effectively to generate ideas. You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem. Finally, you will create a SMART goal to address the problem. This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.

This resource has been set up to provide a framework to ensure that when writing a business training proposal all areas are covered. It is important to do this for clear communication, as well as to protect yourself and your business from loss if things don't go to plan. You can simply open this document and edit it to meet your requirements. There are standard clauses that can be used for copyright, or you can alter to suit your needs. The 13 section topics are listed below: 1. Background / Purpose 2. Training Needs Assessment 3. Course Content 4. Training Methods 5. Training Venue / Facilities 6. Dates and Times 7. Confidentiality 8. Return on Investment (ROI) 9. Training Costs / Investment 10. Copyright and Other Rights 11. Cancellation 12. Force Majeure 13. Acceptance of Proposal

All accidents / incidents in the workplace need to be reported and recorded. This is a typical template that can be used for this purpose. Learners should be able to fill out this form and understand the terminology associated with this.

Zoom is a platform to interact online. Use it for video conferencing, online meetings, webinars, chat, teaching, training, distance learning, family meetings and general collaboration. If you’ve been thrown in the deep end with digital learning, then this resource is what you need. This guide provides step by step instructions with lots of pictures to make it easy to understand. This will give you the confidence to participate in and run (host) effective online classrooms and meetings. The topics covered are below: Introduction to Zoom Signing up to Zoom Join a Meeting via Email Join a Meeting using a Unique Code Host a Meeting and invite participants Schedule a Meeting using the desktop Meeting Controls Class Waiting Room – Setting Up Class Waiting Room – Accept into Meeting Add a Virtual Background Lock Meeting Use the Whiteboard Share Screens Breakout Rooms Record your Meeting Assigning another person as Host Zoom Shortcut Keys Classroom Etiquette / Tips Business Etiquette / Tips Copyright | Terms of Use

This resource contains documents that are useful to use when teaching about workplace forms. They provide good examples with graphics of Accident and Hazard forms. Learners can enter in their workplace forms and also their specific workplace examples of accidents, incidents and hazards that could affect the safety of themselves and others in the workplace. The documents can be edited for specific company details. There is also a standard form that can be filled out as an activity for students.

This resource covers tips for giving effective instructions in the workplace. It contains a 3 page worksheet that provides an example using sequencing words and activities for learners to carry out including a roleplay. It also has a warm up activity that asks learners to follow instructions to complete a test. It is a fun activity that always trips up learners. They inevitably do not read the first instruction carefully enough and end up doing extra work. The resource is provided in both pdf and word document format for editing if necessary. Suitable for ESOL and workplace communications workshops.

This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts. I have used this to teach students and workplace learners with much success. Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

In this interactive activity you display the Powerpoint provided and learners review and take notes to identify areas of improvement. As the facilitator, you explain that Charlie Brown has just created a presentation and welcomes feedback before delivering to an audience. Tell students that they will be giving feedback at the end of the presentation. There job is to look at each slide and identify areas for improvement. Ask them to write notes as they go for feedback at the end of the presentation. This is an extremely useful activity that gets learners thinking about visual aspects of their own presentations. Each side has notes for the trainer to indicate the errors on the slide. I have used this with many learners. It is an effective activity and generates a lot of good discussion.

This resource contains information on how to plan and run an effective meeting as a step by step process. There is also a gap fill activity for learners to complete and both Agenda and Meeting templates that learners could fill out. I use these documents for learners to conduct a mock team meeting. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This 29 page e-book has been created for Business English Learners that want to improve their business communication skills. In particular those where English is a second language. Email communication is a vital skill to have and reflects on the professionalism of the sender. There are practice exercises included that cover grammatical mistakes with answers. Topics covered are: The Subject Line Don’t ‘Flame’ People Levels of Formality to use in Emails Formal vs Informal Neutral / Standard Greetings and Closings The Body of the Message Attachments Proofreading is Vital Common Mistakes for Learners of English Spelling A Costly Mistake Summary